The newspaper article talks about the misuse of new technologies, especially Internet.
Nowadays some bad people use Internet tools to injure or harm the image of people and companies. This newspaper article shows how the staff of two British airlines, British Airways (BA) and Virgin, harm the image of those companies on facebook.
Airlines have taken action in this area and will not be so easy to criticize the company and if they do it they will be file.

In my opinion, these internet tools are beneficial in many cases and can help people to make things easier and opens up many possibilities. But in some other cases, there are people who take advantage of this situation to make a bad use of internet especially in this kind of websites.

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