Social networks contribute with many facilities and advantages to the society but also it has several disadvantages. Two airlines companies have had problems with this type of nets, with facebook concretely. Both companies are British Airways and Virgin Atlantic.

In October, both airlines realized that certain members of their cabin crew
had been posting inappropriate comments about their clients; the staff also carried out jokes about the state of the airplanes. Virgin Atlantic has an internal channel where his staff can vent his frustration.

The specialist thinks that this kind of nets help to intensify the spread of the information, But in some other cases, there are people who take advantage of this situation to make a wrong use it. In conclusion, managers must learn how to control the activity online so that the internal rules of the company are fulfilled.

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